Contact Us
Stay Connected
Want to receive tips, personalized content and exclusive offers from DESITIN®? Sign up for DESITIN® emails
Where to Buy
Want to find out where you can purchase DESITIN® in your area or online?
Frequently Asked Questions About DESITIN®
Our ingredients vary by product. To learn more, check out our individual product pages here: https://www.desitin.com/diaper-rash-products
To ensure your product continues to meet your needs, we recommend storing your DESITIN® at 68°F - 77°F (20°C to 25°C) in a cool, dry place. Be sure to protect your product from excessive heat or conditions that would cause it to freeze.
This is still the same product you know and love, just with a new name. Rapid Relief is now Daily Defense and is gentle enough to use at every diaper change.
The difference is in the level of the active rash-fighting ingredient, Zinc Oxide. While Daily Defense contains 13% Zinc Oxide, Maximum Strength contains 40% - the highest percentage available without a prescription. We recommend keeping both on hand – use the blue preventatively or at the first sign of pink, and the purple when the rash becomes more severe.
Didn't see your question, visit our FAQ page.
We want to hear from you
Please feel free to contact us regarding any questions or comments you may have about DESITIN® products. If you need to report an adverse event or side effect from one of our products, please phone us at 1-800-720-3843. For all other comments, questions, and feedback about our products, please email us. Please note: our response time to emails is typically between 48-72 hours.
Stay Connected
