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DESITIN® Maximum Strength Original Zinc Oxide Paste

1 2 3 4 5 4.07 out of 5 stars

Breakdown

5
232
4
94
3
26
2
11
1
52

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Product Reviews
1 2 3 4 5
415 reviews 87% recommend this product Write a Review

Average Ratings

Overall
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4.1
1 - 8 of 415 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
6 days 4 hours ago

Used to be great

Review Text: 
What happened to Desitin?....it used to be great....I used it for each of my 8 children....now when I have my grandchildren it is a totally different product...it is watery and doesn’t spread on the skin...i raved about it any my baby moms wonder how I ever used it....what did you do to make it so bad?
Nickname: 
Billie
Location: 
Pinckney
Client Responses: 
Response from Johnson and Johnson, Desitin, Consumer Care 4 days 16 hours ago
So sorry to hear these most recently purchased products haven't been up to standard, Billie! We definitely want to learn more about these tubes and see what we can do to help. Give us a call at 1-866-565-2229, we're here from 9AM to 5:30PM ET M-F. When you call, mention the username you used to leave this review!
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Rating: 
1 2 3 4 5
Submission Date: 
1 week 3 days ago

I highly recommend this product.

Review Questions: 
Gender: Female
Review Text: 
I highly recommend this product. It works very well. [This review was collected as part of a promotion.]
Nickname: 
Jenni81
Location: 
Temecula, CA
Rating: 
1 2 3 4 5
Submission Date: 
1 week 5 days ago

Great cream

Review Questions: 
Gender: Female
Review Text: 
I highly recommend this cream to babies into specially adults with sensitive skin. It does get rid of the diaper rash or rash in general for adults as well. I would highly recommend this kind of cream. [This review was collected as part of a promotion.]
Nickname: 
Caroline
Location: 
San Diego
Rating: 
1 2 3 4 5
Submission Date: 
1 week 5 days ago

Great Product

Review Text: 
This has been the best diaper cream that knocks the redness out in hours. Best cream and highly recommend! [This review was collected as part of a promotion.]
Nickname: 
Alhendley4
Location: 
Rating: 
1 2 3 4 5
Submission Date: 
3 weeks 3 days ago

what happened?

Review Text: 
I do daycare and always used Desitin! What happened with the product? Did you change it? Went threw two bottles the last two months and they are like watery and don't stick to the kids bottom. It more like smears :( so disappointed threw the last one away and had to change to a different product
Nickname: 
Gigi
Location: 
Pierz
Client Responses: 
Response from Johnson and Johnson, Desitin, Consumer Service 3 weeks 2 days ago
Hi there! We’re so, so sorry to hear about your experience with our Maximum Strength Original Paste. When you have a moment, please give us a call at 1-866-565-2229 between the hours of 9:00 AM – 5:30 PM ET, Monday – Friday so we can learn more about what happened and see what we can do to help. We hope to hear back soon!
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Rating: 
1 2 3 4 5
Submission Date: 
4 weeks 13 hours ago

Relief

Review Text: 
Brought instant comfort to skin, went on smooth and even [This review was collected as part of a promotion.]
Nickname: 
Debbysue
Location: 
florida
Rating: 
1 2 3 4 5
Submission Date: 
1 month 2 hours ago

What happened to Desitin?

Review Text: 
We raised 3 kids in the 90s and have always sworn by Desitin as the unquestionably best diaper ointment. Our babies never had diaper rash for very long, if at all. But now we have a grandson, and he screams when we put Desitin on! So my wife and I checked, and it turns out Desitin changed the formula! It used to contain cod liver oil, which smelled fishy of course, but the old Desitin was unbeatable. They may have changed other ingredients as well. This new Desitin is horrible. It doesn't adhere to the skin or provide a barrier to wetness like the old one. Our grandson hates it. He won't let us come near him with it. Do some research; There are better products out there.
Nickname: 
Jake57
Location: 
Wading River
Client Responses: 
Response from Johnson and Johnson, Desitin, Company Service 4 weeks 1 day ago
We're sorry to hear this and want to learn more. Give us a call at 1-866-565-2229. We're available Monday-Friday 9AM-5:30PM ET. When you call mention your username to our team. We hope to speak with you soon!
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Rating: 
1 2 3 4 5
Submission Date: 
1 month 6 days ago

Not the Original Paste. Has been reformulated with different Inactive ingredients.

Review Text: 
The new formula is a totally different product. Whereas the real Original Paste was very thick, required smearing, and stayed where you put it (think the consistency of Jif or Skippy PB kept in the fridge) the new version is more like toothpaste. Kind of a problem with a product that is a nightmare to wash out of anything, esp. when diapering a highly mobile 9+month old. I am running out of the nice supply I bought from Babies R Us when my 6y.o. was born - which we used when I was working in the neonatal ICU and which my Mom used on us - the smell, not at all unpleasant, was unmistakably the same. The new one however is heavily fragranced. I will not buy it ever again.
Nickname: 
NICU RN
Location: 
New York
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