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DESITIN® Rapid Relief Cream: Zinc Oxide Diaper Rash Cream

1 2 3 4 5 4.29 of 5

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Product Reviews
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305 reviews 89% recommend this product Write a Review

Average Ratings

Overall
1 2 3 4 5
4.3
1 - 8 of 305 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
1 week 11 hours ago

Started out great but now separated

Review Questions: 
What influenced your purchase?: Friend
Are you a parent?: Yes
State: Virginia
Do you consider DESITIN® to be an expert in baby care?: No
How old is your youngest child?: 1-3 years old
Where do you usually purchase this product?: Other
Is DESITIN® a brand you trust?: No
Age: 25-34
Review Text: 
We got two 1 lb containers to use for our kids one to keep on each floor. Well now our son has a diaper rash and we decided to get them out and they have separated and won’t even stick to our son’s rash. My husband is convinced that something is wrong with them and they are ineffective. We thought these type of creams would stick to his skin and rub I and protect him from getting worse. We aren’t sure what caused the separation but tomorrow we have to go find something that might stick to his skin and not just slide off and protect his delicate skin. Maybe we got a bad batch but now we have to throw these out and have to spend money replacing them.
Nickname: 
Location: 
Client Responses: 
Response from Johnson and Johnson, Desitin, Consumer Care 6 days 17 hours ago
We're glad you let us know about this! Give us a call at 1-866-565-2229, we're here from 9AM to 5:30PM ET Monday through Friday. We'd love to learn more!
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Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 4 hours ago

Do NOT purchase

Review Questions: 
What influenced your purchase?: Other
Are you a parent?: Yes
State: California
Do you consider DESITIN® to be an expert in baby care?: No
How old is your youngest child?: 1-3 years old
Where do you usually purchase this product?: Other
Is DESITIN® a brand you trust?: No
Age: 25-34
Review Text: 
My son has a diaper rash and when I applied it to the area it only made it worse. When I chaged his diaper it looked like it burned him. He was bawling when ever I would try to clean him. Save yourself the hassle and buy a different diaper rash cream.
Nickname: 
MadMomma
Location: 
Los Angeles
Client Responses: 
Response from Johnson and Johnson, Desitin, Consumer Service 1 week 6 days ago
We're so sorry to hear this! We'd like to learn more about your little one's experience and see how we can help. Please give us a call at 1-866-565-2229 from 9AM - 5:30PM ET, Monday through Friday. Thank you!
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Rating: 
1 2 3 4 5
Submission Date: 
1 month 1 week ago

Horrible!

Review Questions: 
What influenced your purchase?: Other
Are you a parent?: Yes
State: California
Do you consider DESITIN® to be an expert in baby care?: No
How old is your youngest child?: Under 1 year old
Where do you usually purchase this product?: Target
Is DESITIN® a brand you trust?: No
Age: 18-24
Review Text: 
Don’t get this! Both of my babies cried so much when I applied this to them. It only made their rash worse! Their whole private area got red and worsened. Don’t recommend it, I wouldn’t want another baby to experience that!
Nickname: 
Mommyof2
Location: 
Paramount
Client Responses: 
Response from Johnson and Johnson, Desitin, Consumer Service 1 month 1 week ago
Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-866-565-2229. We're available Monday-Friday, 9AM-5:30PM ET. We look forward to speaking with you.
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Rating: 
1 2 3 4 5
Submission Date: 
3 months 3 weeks ago

Wonderful

Review Questions: 
Gender: Female
Age: 25-34
Review Text: 
Work pretty good on my baby skin...i tried to many others cream but this was the only work with him...great product...
Nickname: 
Alma
Location: 
Burgaw
Rating: 
1 2 3 4 5
Submission Date: 
6 months 2 weeks ago

Great product!

Review Questions: 
What influenced your purchase?: Other
Are you a parent?: Yes
State: Virginia
Do you consider DESITIN® to be an expert in baby care?: Yes
How old is your youngest child?: Under 1 year old
Where do you usually purchase this product?: Walmart
Is DESITIN® a brand you trust?: Yes
Age: 35-44
Review Text: 
This product is a must have in my home. I use it literally at every diaper change to prevent rash. It's superior to other brands because it goes on smoother, doesn't separate & smells wonderful. If the babysitter forgot the Desitin and we get a rash, the maximum strength heals it practically overnight! Thank you, Desitin, for helping to keep my little angel as healthy as possible!
Nickname: 
Kate
Location: 
Norton
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Rating: 
1 2 3 4 5
Submission Date: 
7 months 1 week ago

Really works

Review Questions: 
What influenced your purchase?: Other
Are you a parent?: Yes
State: North Carolina
Do you consider DESITIN® to be an expert in baby care?: Yes
How old is your youngest child?: Under 1 year old
Where do you usually purchase this product?: Other
Is DESITIN® a brand you trust?: Yes
Age: 35-44
Review Text: 
This cream does exactly what it says it will, can’t ask for anything more!
Nickname: 
Que
Location: 
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
8 months 2 weeks ago

Unhappy :(

Review Questions: 
What influenced your purchase?: Friend
Are you a parent?: Yes
State: Florida
Do you consider DESITIN® to be an expert in baby care?: Yes
How old is your youngest child?: 1-3 years old
Where do you usually purchase this product?: Other
Is DESITIN® a brand you trust?: Yes
Age: 25-34
Review Text: 
I usually love this brand and the rapid relief type, but he last two tubes I purchased came out bad. Every time I apply it on my LO it separates and it’s watery, even when squeezed it to get it out water pour all over the baby and then the cream came out and when applied on the bottom it separated like oil and water. Tried to take it back to the store and they wouldn’t accept it :/. I though it could have been expired but the expiration date is 4/18, not sure what is going on. I guess I am going to have to switch brands.
Nickname: 
Nat
Location: 
Orlando
Client Responses: 
Response from Johnson and Johnson, Desitin, Consumer Service 8 months 2 weeks ago
Thank you for leaving your review! We wouldn't expect this with our product, so we'd like to learn more and help. Please give us a call at 1-866-565-2229 from 9AM-7PM ET Monday through Friday. We look forward to your call!
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Rating: 
1 2 3 4 5
Submission Date: 
10 months 3 weeks ago

This stuff is amazing

Review Questions: 
What influenced your purchase?: TV commercial
Are you a parent?: Yes
State: Oklahoma
Do you consider DESITIN® to be an expert in baby care?: Yes
How old is your youngest child?: Under 1 year old
Where do you usually purchase this product?: Walmart
Is DESITIN® a brand you trust?: Yes
Age: 25-34
Review Text: 
Helped my little guy with his diaper rash, I used it once and rash was gone.
Nickname: 
JYJ27
Location: 
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